Privacy Policy

We may collect the following types of personal information:

• Name and email address (when you register, purchase, or contact us) • Billing and payment information (processed securely via third-party payment processors) • IP address and general location data • Browser type, device type, and operating system • Usage data such as pages visited, time spent, and links clicked • Communications you send us (e.g. support emails, contact form submissions) • Discord username if you join our community

We do not collect more information than is necessary for the purposes identified below.

We collect personal information for the following purposes:

• To process purchases and manage subscriptions • To deliver digital products and grant access to tools or courses • To communicate with you regarding your account, orders, or support requests • To send promotional or educational communications (with your consent, per CASL) • To improve our website, products, and services • To comply with legal obligations • To prevent fraud and protect the security of our platform

We process your personal information on the following grounds:

• Your consent (e.g. for marketing communications) • Performance of a contract (e.g. to deliver a product you purchased) • Legal obligation (e.g. tax record-keeping requirements) • Legitimate interests (e.g. fraud prevention, platform security)

Our website may use cookies and similar tracking technologies (such as pixels and analytics scripts) to:

• Remember your preferences and session data • Analyze website traffic and usage patterns • Measure the effectiveness of marketing campaigns

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-party tools we may use include Google Analytics, Meta Pixel, or similar services. These tools may collect anonymized data in accordance with their own privacy policies.

We do not sell your personal information.

We may share your information with trusted third parties only to the extent necessary to operate our business, including:

• Payment processors (e.g. Stripe) to handle transactions securely • Email service providers for transactional and marketing communications • TradingView for indicator access provisioning • Analytics providers (in anonymized or aggregated form) • Legal or regulatory authorities where required by law

All third-party service providers are required to handle your information securely and in accordance with applicable law.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g. financial records may be retained for a minimum of 7 years as required by Canada Revenue Agency guidelines).

When your information is no longer needed, it will be securely deleted or anonymized.

Our services are intended for individuals who are the age of majority in their jurisdiction (18 years of age in Alberta).

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

If you believe a minor has provided us with personal information, please contact us at info@northernalgo.com.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

As a resident of Alberta or Canada, you have the following rights regarding your personal information:

• The right to know what personal information we hold about you • The right to request access to your personal information • The right to request correction of inaccurate information • The right to withdraw consent for non-essential processing (where applicable) • The right to request deletion of your personal information, subject to legal retention requirements

To exercise any of these rights, please contact us at info@northernalgo.com. We will respond within 30 days.

Northern Algo complies with Canada's Anti-Spam Legislation (CASL).

We will only send you commercial electronic messages (such as promotional emails or newsletters) if:

• You have provided express or implied consent, and • Each message includes a clear and easy way to unsubscribe

You may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at info@northernalgo.com.

Withdrawal of consent does not affect transactional messages related to your account or purchases.

Our website may contain links to third-party websites (such as TradingView, Discord, or social media platforms). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted to our website and become effective upon posting.

We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:

Northern Algoinfo@northernalgo.com

If you are not satisfied with our response, you have the right to file a complaint with the Office of the Information and Privacy Commissioner of Alberta: www.oipc.ab.ca